If Windows XP detects your Bluetooth dongle as "Unknown Hardware" or another category, use these steps to force the generic driver:
Windows XP includes a driver that was first introduced with Service Pack 2 (SP2) to provide native support for many Bluetooth devices. If your hardware is not automatically recognized, you can manually force the system to use this "in-box" driver to enable basic connectivity. How to Install the Generic Bluetooth Driver
Select as the manufacturer and Generic Bluetooth Adapter as the model. Windows Xp Generic Bluetooth Driver
: Right-click the device name and select Update Driver .
: Native Bluetooth support requires Service Pack 2 (SP2) or Service Pack 3 (SP3) . If Windows XP detects your Bluetooth dongle as
: Use the Add Bluetooth Device Wizard found in the Control Panel. You can also launch it by running bthprops.cpl .
: Go to Start > Run , type devmgmt.msc , and press Enter. : Right-click the device name and select Update Driver
Once the driver is active, you can manage devices using built-in utilities: