Alex stopped giving orders and started asking, "What do you need from me to succeed?"
The breakthrough came during a high-stakes campaign launch. A junior designer made a mistake that would have sent the "old" Alex into a tailspin. Instead, Alex used it as a coaching moment. The team fixed the error together, and the client was thrilled. The First-Time Manager by Jim McCormick Pdf
Instead of dominating meetings, Alex practiced the 80/20 rule—listening 80% of the time to catch the subtle team dynamics. Alex stopped giving orders and started asking, "What