The Dynamics: Of Conflict: A Guide To Engagement...
At its core, most conflict isn’t about the surface-level topic (the "what"); it’s about the underlying "why." Engagement begins by identifying which of the three primary layers is being challenged:
When we feel challenged, our nervous system often defaults to "Fight, Flight, or Freeze." Engagement is the practice of overriding these instincts to stay present. The Dynamics of Conflict: A Guide to Engagement...
You don't have to agree with someone's point of view to acknowledge their feelings. Saying, "I can see that this situation is frustrating for you," lowers defenses and opens a path for dialogue. 3. Strategies for Resolution At its core, most conflict isn’t about the
The goal of conflict engagement is not necessarily to reach a state where everyone agrees. The goal is to reach a state where the parties understand one another well enough to move forward effectively. Before you speak, ask yourself: Is this about
Before you speak, ask yourself: Is this about the budget, or is it about me feeling unheard? 2. The Mechanics of Engagement: From Reactivity to Response