The Design Of Everyday Things - Don Norman.pdf -

He stood before the door of his high-tech apartment, a sleek slab of brushed aluminum. There was no handle, no plate, and no hinge. It was a beautiful, featureless void. Elias pushed the left side; nothing. He pushed the right; a red light blinked mockingly. He tried to slide it. Finally, he leaned his entire body weight against the center, and it hissed open. "Great design," Elias muttered, "if you’re a ghost."

He retreated to the bathroom to wash his face. The faucet was a triumph of minimalism—a single, chrome sphere. He rotated it left. Cold. He rotated it right. Cold. He pulled it. Nothing. He pushed it. Nothing. He spent three minutes waving his hands under it like a desperate magician until a jet of scalding water blasted his knuckles. There was no until the pain arrived. The Design of Everyday Things - Don Norman.pdf

The apartment was no longer a minimalist masterpiece. It was messy, labeled, and "cluttered." But for the first time since he moved in, Elias knew exactly how to live in it. He sat back, watched his correctly-heated stove, and realized that beauty is a poor substitute for a door that actually tells you how to open it. He stood before the door of his high-tech