In the sixth episode of Season 1, titled " Secret Shopper ," tension rises at Cloud 9 as Jonah’s academic success clashes with Amy’s practical experience, all while the staff panics over an impending corporate evaluation. Plot Summary The episode centers on two main conflicts:
Corporate has sent a secret shopper to evaluate the store. This sends the rest of the staff, led by a particularly intense Dina, into a frenzy of over-the-top politeness and suspicion. Dina even goes as far as manhandling an elderly customer because she suspects her brooch contains a hidden camera. Key Character Revelations [S1E6] The Secret Shopper
Are you interested in to see how Amy and Jonah's relationship develops further? "Superstore" Secret Shopper (TV Episode 2016) In the sixth episode of Season 1, titled
After Jonah aces an employee training test with a perfect score, Glenn publicly lauds him, calling him "Ace". This irritates Amy, leading to a competitive "battle" where she tries to prove her superior retail knowledge. The rivalry culminates in the stockroom, where Amy and Jonah accidentally cause massive damage while trying to operate a forklift. Dina even goes as far as manhandling an
Plays the "Elderly Customer" confronted by Dina.