Related Articles: [setup] Apr 2026
When setting up a "Related Articles" section, the goal is to guide users through their journey by providing logical next steps that minimize effort. This section is typically placed at the bottom of a knowledge base article to act as a "next course" for readers. Strategies for Selecting Related Articles
How to Write Knowledge Base Articles for Better Self-Service Related Articles: [setup]
: Group articles that share a similar subject or theme. When setting up a "Related Articles" section, the
: Provide resources for different roles or skill levels, such as a "Quick Start Guide" for beginners versus "Advanced Configuration" for experts. Related Articles: [setup]