Norton.com Apr 2026

: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information.

This report outlines the various ways to report security threats, incorrect detections, and general feedback to norton.com. norton.com

: Use the Norton Support Tool to generate debug logs. This helps support agents identify bugs related to your PC's hardware or Windows version. : Forward suspicious emails as an attachment to spam@norton

: Forward any suspicious calendar invites related to fake billing as an attachment to spam@norton.com and then delete the event. Correcting Incorrect Detections (False Positives) : Use the Norton Support Tool to generate debug logs

: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software.

If a legitimate file or website is being blocked, you can request a re-evaluation:

: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself: