The system flagged your claim for manual review, often related to ID.me verification or suspected fraud, requiring an agent to unlock it.
This guide outlines the causes and steps to resolve this issue based on NJ.gov guidance and user experiences. 1. Common Reasons for "Not Payable" nj-unemployment-says-your-claim-is-not-payable-at-this-time
Some users have had success emailing regional offices (e.g., Newark or Passaic) directly with their Name, Address, Phone, Date of Claim, and Claimant Number. The system flagged your claim for manual review,
Answering "No" to being able/available for work or failing to report income correctly. Date of Claim