To get a new card, you must provide the card number and identifying information.

Losing a gift card can feel like losing literal cash, but if it's a Best Buy card, there are specific steps you can take to try and recover your funds.

If you realize your Best Buy gift card is missing, act quickly to secure the remaining balance:

: Best Buy will only replace lost or stolen cards if you have the original receipt or valid proof of purchase.

: Call 1-888-BEST BUY (1-888-237-8289) immediately. They can help cancel the old card and, if you have proof of purchase, issue a replacement for the remaining balance. The Replacement Process

: If you bought the card at a grocery store or another retailer (like Amazon), you must contact that specific retailer for a replacement, as Best Buy cannot directly replace cards sold by third parties. Dealing with E-Gift Cards Digital cards are generally easier to recover: