: You choose a unique word (like "SAVE" or "JOIN") that acts as a touchstone for your campaign.
: Keywords are a primary method for opting-in subscribers to your SMS marketing list.
In the context of SMS marketing, a is a specific word or short phrase that a customer texts to a business's number to trigger an automated response or join a subscription list. How SMS Keywords Work
: Beyond simple replies, keywords can automatically add users to specific contact groups or request access to specific information. Common Uses for Text Keywords
Standard Support
Platinum Support
General review of the issue
Access to knowledge base articles
Email support communication
Regular product updates and fixes
Dedicated account team
Priority Email Support with unlimited communication
Priority bug review and updates
Option for quarterly briefing call with Product Management
Feature requests as priority roadmap input into product