: Fixing or refurbishing damaged products to restore their sellable condition.
: Handling customer requests for refunds or exchanges due to defects or dissatisfaction. Introduction to Management of Reverse Logistics...
Reverse logistics is the strategic process of moving products from their final destination back through the supply chain to recapture value or ensure proper disposal. Unlike traditional logistics, which focuses on delivering goods to customers, reverse logistics manages the "backward" flow of items like returns, repairs, and recyclables. 🔄 Core Processes: The Five Rs : Fixing or refurbishing damaged products to restore
