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: Identifying and eliminating activities that do not add value (Lean Management). Implementation Steps

: Using data and evidence rather than assumptions.

: Adjust and standardize the process based on results to ensure permanent improvement. Key Principles : : Identifying and eliminating activities that do not

To establish a structured continuous improvement process, organizations often follow these stages:

: Implement solutions and use tools like Kaizen for simple, low-cost improvements suggested by staff. : Identifying and eliminating activities that do not

: Ensuring services meet or exceed client expectations.

: Examples of process documentation can be viewed on platforms like Scribd . Fiche Contenu 15-1 : Concept d'amélioration continue : Identifying and eliminating activities that do not

: Define and document the necessary processes within the organization.