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Log in to your DVR and navigate to [System Info] > [Version] . Write down the "Hardware" and "Firmware Version" strings.
While ZOOM Corp typically handles audio recorders, generic security DVRs branded as "Zoom" are often supported by wholesalers. Check the Hikvision Firmware Download or Dahua Support sites if your hardware matches their OEM builds. 3. How to Apply the Firmware Update
Finding the exact firmware for a requires verifying your specific hardware version, as "Zoom" is often a generic brand name for DVRs based on Hisilicon SoC chipsets (e.g., Hi3520A, Hi3521). 1. Identify Your Hardware Version