Do you have a to the file, or are you seeing an error message when you try to open it?

: If the file asks for a password, you must obtain it from the original source/sender.

To get the file onto your device, follow these general steps:

: When prompted, select a folder on your computer (like "Downloads" or "Desktop") and click Save . 2. Extract Contents (Unzip) Once downloaded, you must "extract" the files to use them. On Windows Locate the File : Go to the folder where you saved the ZIP.