Ensure both parties have the mental bandwidth to engage. Avoid "ambush" meetings. 3. Use "Compassionate Curiosity"
Remind the other person of your shared goals. At AZMATH , we all want the same thing: accuracy, excellence, and a collaborative environment.
Summarize the agreed-upon steps to ensure no one slips back into the mud later.
Frame your concerns around your own observations and feelings (e.g., "I felt concerned when...") rather than making "You" accusations. 4. Safety First
Listen to understand , not just to wait for your turn to talk.
Before you speak, look inward. What is your actual goal? If it’s "to win" or "to be right," you’re already off course.