Items should be returned in "like-new" condition. Best Buy may deny returns for items that are damaged, unsanitary, or missing major contents.
The time you have to return an open-box item depends on your membership status at the time of purchase:
Restocking fees are typically waived if the item is defective or if the return occurs in specific states like AL, CO, HI, IA, MS, OH, OK, and SC. Condition and Packaging can i return open box items to best buy
Applies to drones, DSLR/mirrorless cameras, lenses, projectors, and premium scooters.
You can still return an item if you no longer have the original box or accessories, though a small deduction may be taken from your refund to cover the missing parts. Non-Returnable Items Items should be returned in "like-new" condition
Certain items cannot be returned once purchased or opened, even if they were originally sold as open-box: . Digital content (software, gift cards, prepaid cards). Personalized/Custom orders . Consumables like batteries, ink, or cleaning agents.
Yes, you can return to Best Buy . The return and exchange policy for open-box products is generally the same as the policy for new items. The Return Window Digital content (software, gift cards, prepaid cards)
Regardless of membership, cell phones, cellular tablets, and wearables typically have a shorter 14-day return window. Restocking Fees