Best Buy Special Order Products -

: This fee is typically waived if the product is unopened or if the return occurs in specific states like AL, CO, HI, IA, MS, OH, OK, and SC.

: Special order products are clearly marked in your online cart during the checkout process on BestBuy.com .

: Special order items are delivered only to the entryway of your home or garage. Unlike standard large appliance delivery, they may not include unboxing or placement in a specific room. Return Policy & Fees best buy special order products

Special order products are subject to stricter return conditions compared to standard inventory:

: A 15% restocking fee is applied to returned special order products. : This fee is typically waived if the

: Your payment method is generally charged once you confirm a delivery time for these special items.

: Custom or personalized orders (which are distinct from "special orders") are often non-returnable . Comparison of Order Types Standard Online Order Special Order Availability In-store or Online Online only (expanded selection) Delivery Time Standard (3-5 days) Longer ; scheduled via phone call Restocking Fee 0% (most items) 15% of purchase price Delivery Scope Room of choice (large items) Entryway/Garage only Best Buy Return & Exchange Policy Unlike standard large appliance delivery, they may not

Best Buy's program allows customers to purchase products that are part of an expanded online selection but are not typically stocked in local retail stores. These items often include high-end appliances, professional-grade equipment, or unique tech configurations. How the Process Works