If the certificate still won't apply, you can use these official channels for a manual fix:
: Technical glitches can prevent certificates from appearing. Try clearing your browser's cookies and cache or use the latest version of the Best Buy App. Common Redemption Issues best buy reward certificate not working
: If you have enough points but no certificate, check if your account is set to Point Banking . In this mode, points sit in your "bank" until you manually issue a certificate. Contacting Support If the certificate still won't apply, you can
: Once a certificate is generated, it usually expires within 60 days . Expired certificates generally cannot be replaced, though customer service may occasionally reissue standard (non-promotional) ones if they expired very recently. If the certificate still won't apply