If you're returning a major appliance, inspect it upon delivery . You can refuse the delivery if it's damaged. Once you accept it, you only have a very short window (often 48 hours) to report defects.
Items must be in "like-new" condition. If you’re missing the original packaging or accessories, Best Buy may still accept the return but will likely deduct a fee from your refund.
Final sale items, digital content (like software downloads), prepaid cards, and opened "consumables" (like ink or batteries) cannot be returned. 4. Refund Timing best buy online purchase return policy
Pack the item securely with all original accessories and drop it off at any authorized UPS location. 3. The "Gotchas": Restocking Fees & Non-Returnables
This is the fastest way to get your refund. Just bring the item, your packing slip or receipt, and the original payment method to any Best Buy location . By Mail: Log into your Best Buy account and find your order. Print the prepaid UPS shipping label . If you're returning a major appliance, inspect it
Before you rip open the box, be aware of these potential costs:
Items bought between November 1 and December 31 usually have an extended window until January 14 of the following year. 2. How to Return Your Online Purchase You have two free ways to send back your online order: Items must be in "like-new" condition
A 15% fee may apply to items like drones, DSLR cameras, and projectors if they are opened. Activatable devices typically carry a $45 restocking fee unless returned unopened.