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: Items listed as "in stock" online are frequently discovered to be backordered for months after payment is taken.
: Satisfied customers frequently highlight competitive pricing and helpful in-store sales associates like "Jose" or "Gary". Some shoppers report successful custom designs and surprisingly high quality for the price.
A major pain point. Reports include two-month wait times, damaged goods upon delivery, and third-party carriers failing to show up.
: One reviewer noted that sales associates may pressure customers to write a 5-star review before they even leave the store, potentially inflating ratings.
Mixed. While some find items "rock sturdy" and "beautiful," others report "cheap knock-offs" made of particle board that fail within months.
