This allows the bot to use Generative Orchestration to intelligently select and activate topics, tools, and knowledge sources to answer a user. 3. Activating Agent Topics in Salesforce
Navigate to the Topics page. Find your topic and ensure the Status toggle is set to On . activating
In Microsoft Copilot Studio , a "topic" is a conversation path. To make it active so your agent can use it: This allows the bot to use Generative Orchestration
If you want the AI to automatically "activate" the right topic based on the conversation context (instead of just fixed keywords): Go to > Generative AI . Switch the orchestration mode to Generative . Find your topic and ensure the Status toggle is set to On
If you are working within , activating a topic involves adding it to your Agent's "library" so it can perform specific actions: In the Agent Builder , go to the Topics tab.