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: This is the airline's weakest point. Many customers report a "nightmare" refund process taking 30–90 working days. There are multiple reports of the airline removing cancelled bookings from accounts without issuing credits, leading to significant financial stress for travelers.

: Experiences are split. Some travelers reported on-time departures with efficient baggage handling. Others faced severe issues, including one passenger whose trip included five separate delays, resulting in a arrival 6 hours behind schedule. a a tempting trannysa a

: Unlike many low-cost carriers, some fare tiers include a 20kg baggage allowance, which travelers noted as a high point. Overall Verdict : This is the airline's weakest point

: TransNusa is often chosen for its low fares, sometimes offering return tickets from Perth to Bali for approximately $300–$400. a a tempting trannysa a